Current website features
The current call-first release does not transmit online inspection requests, connect website chat, or run marketing analytics or ad tracking. Calling the shop is the active contact path. Our hosting and security providers may process ordinary technical information, such as an IP address, browser details, requested page, and time of access, to deliver and protect the site.
Optional analytics and ad call measurement
Google Analytics runs only if you separately allow Analytics in Privacy settings. It measures page visits and clicks on call or directions buttons. Google may process device and browser details and use an IP address to derive general location information.
Google ad call measurement is a separate optional choice. If you arrive from an eligible Google ad and allow this measurement, Google may temporarily replace the displayed shop number with a forwarding number that connects to INC Collision at (832) 433-7296. Google receives ad-click and call measurement data and counts calls lasting at least 60 seconds as conversions. This measures ad-origin calls to the website; it does not measure all organic calls or create a shop CRM record. We do not enable ad personalization. You can change either choice at any time using Privacy settings. The shop public number and routing remain the same.
Information you choose to share
If you call us, you may choose to share your name, phone number, vehicle details, and a brief description of what you need. We use that information to answer your question and arrange the follow-up you request.
Please do not send payment information, government ID numbers, medical information, full claim documents, or other sensitive records through a website message.
Service providers and retention
We may use service providers for website hosting, security, telephone service, and customer follow-up. They may process information only to provide those services. We keep inquiry information only as long as reasonably needed for the request, business records, dispute handling, and applicable legal duties. We do not sell information submitted for an inquiry.
Your choices and contact
A request authorizes contact about that request; it does not authorize unrelated marketing. To ask about, correct, or request deletion of inquiry information, call INC Collision at (832) 433-7296, email inccollisionbody@gmail.com, or write to 1303 Pennsylvania St., South Houston, TX 77587. We will update this notice before enabling online forms or new advertising tools that change these practices.